CareWire is a patient engagement solution that utilizes automated patient text messaging to increase billable appointment yield, visualize patient satisfaction in real-time, and improve provider performance. SMS messages are delivered to patients in precisely timed sequences to help prepare patients for upcoming appointments and procedures and continue to guide them with follow-up reminders and alerts.
CareWire matches provider scheduling data to specific care-plan message modules for each patient’s appointment type. The system is automated and requires no patient logins, no clinic workflow change, no staff training, and no patient-directed marketing. CareWire’s reporting engine provides clinic managers, department chiefs, and system-wide leadership with real-time information on the quantity and quality of every patient encounter.
CareWire enhances revenue and patient satisfaction for providers by increasing appointment yield, improving patient preparedness for procedures and providing an early read on the quality of each patient encounter. The system guides patients to better, safer and more satisfactory healthcare outcomes, and brings to providers a turn-key solution that is ready and operational within days of purchase.
Led by co-founders:
Scott Danielson, CEO, is a strategist, designer and entrepreneur who creates high-impact, high-value, customer-centered products and services. He has led major product initiatives for many companies including: AOL, IBM, Microsoft, and UnitedHealth Group. His passion is health care innovation, with a focus on improving the patient experience through technology. LinkedIn
David Nichols, COO, is a former UnitedHealth Group executive who led the development of UnitedHealth at Home from ideation to commercial launch. He holds a Kellogg MBA and has expertise includes marketing, strategy, and corporate development. LinkedIn
CareWire recently participated in the HealthBox healthcare business accelerator.
Stories on CareWire: MedCityNews; TechdotMN; MobileHealthNews; Tech.li
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